Return Policy 

Sorry to hear you are not satisfied with your purchase. We understand there may be occasions where you wish to return or exchange an item(s). We offer a 14 day return & exchange policy, so if for any reason you change your mind about your purchase, you may return it for a refund or exchange for an item of equal value within 14 days of the date you received your order. 

Please note the refund excludes the shipping costs and the associated re-stocking fee. Merchandise must be intact and not used.

To initiate a return for our candles or even exchange please contact info@caftari.com.

Perfume Oils:

Please note that, due to their personal-use and hygiene nature, perfume oils are not eligible for returns or refunds. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging, and we'll gladly send a replacement.

To report a damaged shipment please contact info@caftari.com.